Details for BUILDING WATERS - Ad from 2019-10-06

Ask the expert: **Attention all readers!!!! If you have a plumbing or heating question, please call our office! We may use your question in the paper! ** Q I have a water softener in my home. I hear it cycle through early mornings periodically however, this is my problem. I filled the tank to the top with salt a year ago and it’s still at the same level. Do I need a new softener? The water doesn’t feel soft. Can this be repaired? - Renee W - A Hi Renee, you have given me some clues what could be the problem. You said, you filled the salt tank to the top. When adding salt, you only want to fill the salt tank just to the water level in the tank. Do not over fill the tank with salt. When you overfill the tank with salt, sometimes, the salt gets partially wet and will form a “salt bridge” the system will work and give you the illusion that it’s full of salt but, below the salt bridge it’s just water and the salt in the water has been consumed and is used up. My suggestion is to take a broom stick, and jam it through the salt breaking up the salt bridge at the waterline. You will see the salt level drop at this time. Then wait a week or so to see if that resolves your problem. If not, call us at that time, and we will dig a little deeper into the problem and come up with a resolution. — Wes Rosenberg, Owner/Master Plumber 262-989-1001

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